DYNA Service and Parts Contact Page Welcome to DYNA’s Service and Parts interactive information system. To provide the best customer service our service and parts department on the phone are using this same contact page if you call. First we would like to know your name and the best way we can get back to you if we get disconnected.Name* First Last What is the best way to get ahold of you?*EmailPhone CallPhone NumberIf you want us to call you back please provide a phone number. A phone number is not required, however if one is not provided it can take longer to resolve the issue or to get you parts.Email* We promise that we WILL NOT sell your information. Thank you for providing your contact information. We can move on and get more information about your machine. Then we can move on to getting you the right part or troubleshooting steps. To get you back up and working. If you call a serial number is also required before any parts can be shipped. What model of DYNA do you have?*SC-12SC-14SC-15SC-16Firewood BundlerConveyorDo you currently have the serial number of your machine?* Yes I don't know where to find it. (please help) The serial number can be found on a metal plate on the frame of your machine. Normally to the left of the yellow cutting area on the engine side of your machine.What is your serial number of your machine* The serial number can be found on a metal plate on the frame of your machine. Normally to the left of the yellow cutting area on the engine side of your machine.Are you looking for a part or are you looking for help fixing a problem?Looking for a partLooking to fix a problem Describe the problem your having with your machine?Service Pictures Drop files here or Select files Max. file size: 50 MB. Upload as many pictures as you can that will show the issue your having. We have a whole online store that we sell bars, chain, bolts, pins, hydraulic, caps, and gauges. Are you looking for parts that are not on our DYNA parts store?*YesNo If the online parts store did not help please click next on the bottom and we will get more info about the part you are looking for. Our online parts store is the fastest way to order and get parts! Give it a try and your new saw bar, chain, or other parts and faster then any phone call! Online parts ordered are processed and shipped the same day and can be shipped with next day air shipping. So you could have your new part by the next business day! Below is the link for your DYNA SC-12 Firewood Processor. SC-12 Online Parts StoreBelow is the link for your DYNA SC-14 Firewood Processor. SC-14 Online Parts storeBelow is the link for your DYNA SC-15 Firewood Processor. SC-15 Online Parts StoreBelow is the link for your DYNA SC-16 Firewood Processor. SC-16 Online Parts Store What part are you looking for?* For all your bar and chain needs our parts store can be found at https://store.dyna-products.com However if your looking for a part that is not on our website. Please describe to the best of your ability, what part you are looking for?Area to upload a picture Drop files here or Select files Max. file size: 50 MB. If you have a picture of the part you are trying to replace please upload a picture here. Uploading a picture is the best way we can make sure you get the right part so please do your best to get us a picture or even a better a couple pictures of the part you are looking for.
